How does this BackerKit crowdfunding thing work, anyway?
Crowdfunding is all about teamwork! You back a project you dig, and if it hits its funding goal by the deadline, it’s a go! If not, no harm done.. well, maybe other than my crushed soul. :)
Backers score exclusive perks like behind-the-scenes access and backer-only rewards. This could be anything from exclusive products and special pricing to creative input, content, and beyond. To jump on board, just pick a pledge level with the rewards you fancy and make your contribution. Easy peasy!
Last updated: March 10, 2024 11:56
When will I get charged for my pledge?
We don’t swipe your card right away. You’ll get charged when the campaign wraps up and hits its goal. If it doesn’t hit the mark, no charge for you!
Last updated: March 10, 2024 11:57
What's the deal after the campaign ends?
Once the dust settles, you’ll receive a survey asking for more deets like choosing your designs, your shipping info, any extras you want to add, and shipping fees.
Last updated: March 10, 2024 11:58
How's shipping work, and are there any no-go zones?
Shipping costs come your way after the campaign, through your BackerKit survey. Shipping rates are based on your chosen pledge level and may change depending on the final campaign shipping rates. Please note that these rates are estimates for your selected pledge level only; if you add more items during the survey, shipping costs may increase.
All orders are shipped via USPS with tracking. International backers are responsible for any VAT or import taxes/fees in their respective countries. Shipping times vary, but USPS First Class packages typically take 3-7 business days within the USA and 7-21 business days internationally.
Please ensure your shipping address is correct before finalizing your order, as we cannot be held responsible for errors once the package is shipped.
No-go zones :( I am sadly unable to ship to certain countries; please refer to the list provided. Afghanistan, Argentina, Belarus, Bhutan, Brazil, Brunei Darussalam, Chad, Cuba, France, Germany, Iran, Israel, Lao People’s Democratic Republic, Libya, Mongolia, North Korea, Papua New Guinea, Palestine, Peru, Russian Federation, South Sudan, Syrian Arab Republic, Ukraine, Timor-Leste, Turkmenistan, Yemen. Orders from these locations will be canceled and refunded after the campaign.
Last updated: March 10, 2024 12:05
What's up with the Pintopia collaboration?
Simple as pie! Pledge to both my Insular Cortex campaign and Bee’s Let’s Get Weird campaign, pay up, fill out your survey, and voila! You’ll snag two exclusive free pins - one from each of us!
Last updated: March 25, 2024 19:48
Where do I pick my pin designs?
Hang tight! About 2 weeks post-campaign, you’ll get a BackerKit survey asking for your pin picks, shipping info, and any extras you’re eyeing!
Last updated: March 10, 2024 12:09
Can I contact you?
Uhh yes! Shoot me an email at [email protected] I will get back to you within a few days. Easy breezy! You can also send me a DM on IG @evoleye but I can’t promise it won’t get lost.
Last updated: March 25, 2024 19:46
Will these pins grant me superpowers or fend off alien invasions?
While our pins are top-notch quality, unfortunately, they’re not equipped with superhuman abilities, or anti-alien technology. Our pins are designed to elevate your style and maybe even boost your confidence enough to feel invincible! ;)
Now a question for you.. how’d you become so rad?
Last updated: March 10, 2024 14:40
How do I find out what projects I’ve pledged to?
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
Last updated: March 27, 2024 13:55
How do I get free pins during Pintopia 2024?
Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
Last updated: March 27, 2024 13:55
What do FREE Pintopia 2024 Pins look like?
Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like
Last updated: March 27, 2024 13:55
How do I contact you?
Have a question or need assistance? Shoot me an email at [email protected] or shoot me a DM on IG @evoleye
Last updated: June 05, 2024 14:09
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.